Q: How often should I change my engine oil and filter?
A: We recommend customers who drive in a city environment where there's lots of stop and go driving to change the oil and filter every 3,000 miles. The main reason we recommend 3,000 mile intervals is that driving in stop and go conditions causes excessive unburned fuel and carbon build up causing your engine oil to become contaminated. Oil is the life blood of your engine and changing it frequently will increase the longevity of your engine and reduce the potential for major mechanical failures. For those who drive in non stop and go conditions we recommend changing your oil and filter every 3,000 to 5,000 miles.
Q: Are your technicians ASE certified?
A: Yes, Adam is an ASE certified master technician with over twelve years of professional experience.
Q: Are you an environmentally conscious facility?
A: Yes. We use a recycling and recovery service called Emerald Services Inc.. We keep all used fluids, filters, etc... in sealed containers so as to be easily removed for recycling.
Q: What are your hours?
A: Monday thru Friday 8:30am - 5:30pm
Q: Do you take drop-ins?
A: Yes, if our schedule permits. However, it's always best to call and schedule an appointment for guaranteed service.
Q: Can I drop my car off/pick-up after working hours?
A: Yes, call us to make arrangements on an individual basis.
Q: How long do I need to leave my vehicle with you for a typical service?
A: For most maintenance and repairs we can usually get your car back to you the same day.
Q: Why is scheduled factory maintenance important?
A: The purpose of scheduled factory maintenance is to increase the reliability and longevity of your vehicle for long term performance. By bringing your vehicle in at scheduled mileage intervals we're able to stay abreast of your vehicle's overall condition and repair any potential malfunctions before they become a major problem.
Q: Can I wait while service is being performed on my vehicle?
A: Generally, it's best to plan on leaving your vehicle with us for at least half a day so that we have enough time to accurately diagnose and repair your vehicle. However, for simple services you are welcome to wait in our waiting room or take a stroll to Old Ballard Ave. where there are shops and restaurants. Click here for suggestions.
Q: Are you really brothers?
A: Yes, Adam is two years older than Matt.
If you have any specific questions you would like answered send us an email to: firstname.lastname@example.org